Front Reviews
(Rated by 10 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
5.0
Base on 10 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.6
- Shipping & Delivery4.6
- Return Policy4.2
- Good Value4.8
- Customer Service4.0
Recent Customer Reviews (10)
Cerys Moore
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Merlin Rouleau
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Diane Leroy
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Klaus Eichmann
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Steven Reed
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Rosaline Gunn
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Aaron Hanson
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Lea Neudorf
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Luca Bayer
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Allen Haack
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Front Pricing
Starter Plan
$19
Growth Plan
$59
Scale Plan
$99
Payment Methods
Accepted Payment Options:
Prices for items on Front.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Front credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Front Pros & Cons
Pros
1
Centralized Communication: Front centralizes all communications, making it easy to manage large volumes of emails in shared mailboxes and integrate communications with management systems seamlessly.
2
Enhanced Team Efficiency and Unity: Front allows for seamless team collaboration, enabling all team members to view previous comments and communicate with clients in a coordinated manner, enhancing team efficiency and unity.
3
Time-Saving Task Generation: Front integrates with Asana, allowing users to generate tasks directly from their Front inbox, saving time and aiding in organization.
4
Improved Communication with Autoresponders: Front's powerful autoresponders can be changed daily, allowing for dedicated project engagement and out-of-office responses.
5
Robust Integrations: Front integrates with several third-party apps, including G Suite and CRM platforms, to help save time by eliminating the need to use various systems and services.
6
Customizable Templates: Users can store and change email templates quickly, which aids in fast and accurate responses to common situations.
7
Real-Time Messaging: Front’s real-time messaging feature enables immediate conversations with customers, improving the overall customer experience and potentially increasing customer satisfaction and loyalty.
8
Canned Responses: Businesses can customize prewritten messages to reply to common situations or frequently asked questions, providing fast and consistent service.
9
Mobile Accessibility: Front offers mobile apps with complete features and functionality, allowing collaboration and productivity from anywhere and anytime.
10
Advanced Analytics: The built-in analytics tools provide effective monitoring of performance, automatically tracking various KPIs and metrics, including messages handled per user, time-to-reply, and hourly messages handled.
CONS
1
Steep Learning Curve: Some users find the interface not very intuitive, requiring multiple searches through help documentation to understand its full functionality.
2
Language Limitation: The interface is only in English, which might be a limitation for teams that use multiple languages.
3
API Rate Limitations: Custom channels may have API rate limits, which can be a limitation for teams that rely heavily on these channels.
4
Price Increase: Some users have expressed dissatisfaction with the significant price increases over the years, which can be a drawback for budget-conscious teams.
5
Limited Knowledge Base: Front could improve by having a more comprehensive knowledge base or resource center on its website.
Front Features and Benefits
Features
Centralized Communication
Front centralizes all communications, making it easy to manage large volumes of emails in shared mailboxes and integrate communications with management systems seamlessly.
Enhanced Team Efficiency and Unity
Front allows for seamless team collaboration, enabling all team members to view previous comments and communicate with clients in a coordinated manner, enhancing team efficiency and unity.
Time-Saving Task Generation
Front integrates with Asana, allowing users to generate tasks directly from their Front inbox, saving time and aiding in organization.
Improved Communication with Autoresponders
Front's powerful autoresponders can be changed daily, allowing for dedicated project engagement and out-of-office responses.
Robust Integrations
Front integrates with several third-party apps, including G Suite and CRM platforms, to help save time by eliminating the need to use various systems and services.
Customizable Templates
Users can store and change email templates quickly, which aids in fast and accurate responses to common situations.
Real-Time Messaging
Front’s real-time messaging feature enables immediate conversations with customers, improving the overall customer experience and potentially increasing customer satisfaction and loyalty.
Canned Responses
Businesses can customize prewritten messages to reply to common situations or frequently asked questions, providing fast and consistent service.
Mobile Accessibility
Front offers mobile apps with complete features and functionality, allowing collaboration and productivity from anywhere and anytime.
Advanced Analytics
The built-in analytics tools provide effective monitoring of performance, automatically tracking various KPIs and metrics, including messages handled per user, time-to-reply, and hourly messages handled.
Real-time collaboration
Front enhances team collaboration by allowing edits and comments on email threads in real-time, reducing the clutter of back-and-forths.
Shared Inboxes
With Front, team members can manage a shared email inbox, ensuring no customer query goes unanswered or overlooked.
Integration Prowess
Front offers robust API integrations, enabling connections with tools like Slack and CRM platforms, and enhancing overall workflow and customer relationships.
Unified inbox
Front provides a unified inbox that brings together all your communication channels in one place.
Auto reminders and Auto responders
These features help to manage tasks and respond to customers in a timely manner.
Multi-channel management
Front allows teams to work collaboratively, manage workflows, and have transparency across all external communications. Its key features include email, SMS, social media, live chat, phone, and third-party app integrations.
Real-time analytics
Front provides real-time analytics to help you track and improve your team's performance.
Starter Plan
Real-time collaboration to resolve customer service inquiries. This plan costs $19 USD/seat/month and is billed annually, up to 10 seats.
Growth Plan
No-code automation and reporting to streamline support processes. This plan costs $59 USD/seat/month and is billed annually, with no seat minimum.
Scale Plan
Total workflow flexibility and advanced user management. This plan costs $99 USD/seat/month and is billed annually, with a 2 seat minimum.
Premier Plan
Professional services and partnership to meet enterprise needs.